Information About the Event

The COVID-19 pandemic highlights the disparities of underserved, minority, and underrepresented communities. This includes understanding of accurate health information, education in hard hit communities, and understanding the importance of inclusion in clinical research to overcome COVID-19. The NNLM Virtual Symposium would be an opportunity to engage with all NNLM Network Members to address misinformation and mistrust, raise awareness about the pandemic, and efforts to combat it. The symposium will be an opportunity to understand COVID-19 and share strategies and programs to help Network Members engage with these communities.

After attending the symposium, participants will be able to:


Day 1: Thursday, April 8, 2021

  12:00 PM EDT - 1:00 PM EDT
Auditorium 1 & 2 - Approaching Normalcy: Forecasting the End of the COVID-19 Pandemic


Dr. Vin Gupta

MD, MPA, Institute for Health Metrics and Evaluation, Seattle, WA

  1:10 PM EDT - 2:10 PM EDT
Auditorium 1 - Key Issues in Medically Underserved Communities: Panel Presentation

Paper Presentations

Eligible for Certified Health Education Specialist credit.

Learning from Community Leaders: COVID-19 Awareness, Vaccination Attitudes, and Health Literacy in Five Racially and Ethnically Diverse Communities

B. Heather Brown

M.Ed. University of Utah

Valentine Mukundente

Best of Africa

Doriena Lee

Calvary Baptist Church

Eruera (Ed) Napia

Sacred Circle Healthcare

Jeannette Villalta

Hispanic Health Care Task Force

Fahina Tavake-Pasi

National Tongan American Society

  1:10 PM EDT - 2:10 PM EDT
Auditorium 2 - Outreach and Education: Libraries and Information

Paper Presentations

• 1:10-1:25 PM EDT - Can You Make Us a Library? Building a COVID-19 FAQ for a Volunteer Team Supporting Senior Residential Facilities in NH During the Pandemic.

Deb Baker

COVID Alliance Senior Support Team of NH

• 1:25-1:40 PM EDT- COVID-19 Educational Support Team: Librarians, Physicians, and Medical Students Collaborate to Synthesize COVID-19 Research for Clinicians

Kaitlyn Van Kampen

MLIS, University of Chicago

Vineet Arora, MD, MAPP

University of Chicago

• (1:40-1:55p EDT) Dispelling Misinformation and Disinformation about COVID-19 Through a Multidisciplinary Teaching Module

Aaron Bowen

MLIS, MA, Wichita State University

• 1:55-2:10 PM EDT- Creation and Provision of Reliable COVID-19 and Vaccine Information for Consumers through Programming and Resources: Opportunities for Librarians

Dana L. Ladd PhD

Virginia Commonwealth University

  2:20 PM EDT - 3:35 PM EDT
Auditorium 1 - WHO Infodemic: Global Perspective and Outreach and Education: Health Sciences

Eligible for Certified Health Education Specialist credit

Paper Presentations

• (2:20-2:35p EDT) Listening to Community Concerns in the COVID-19 Infodemic: A WHO Digital Approach

Christine Czerniak

PhD, World Health Organization

Avichal Mahajan

PhD, World Health Organization

• 2:35-2:50 PM EDT - 50 Global Actions to Manage the COVID-19 Infodemic: a WHO Framework

Ms Lynette Phuong

MPH, World Health Organization

Tim Nguyen

World Health Organization

Christine Czerniak

PhD, World Health Organization

Avichal Mahajan

PhD, World Health Organization

• 2:50-3:05 PM EDT - Health Care Workers and the COVID-19 Infodemic: A Quandary of Quantity, Quality and Delivery

Philip Walker

MLIS, MS,Vanderbilt University

• 3:05-3:20 PM EDT - COVID-19 Infodemic: Community Health Workers (CHWs) Bridge the Gap

Teresa Wagner

DrPH, MS, CPH, RD/LD, CPPS, CHWI, DipACLM, CHWC, University of North Texas Health Science Center/SaferCare Texas

Denise Hernandez, PhD, MPH, CPH, CHW-I, Dallas-Fort Worth Community Health Worker Association

• 3:20-3:35 PM EDT –A Pilot Study of Medical Misinformation Perceptions and Training Among Practitioners in North Carolina

Dr. Jamie L. Wood

Duke University School of Medicine

  2:20 PM EDT - 3:35 PM EDT
Auditorium 2 - Addressing the Infodemic Online

Paper Presentations

• 2:20-2:35 PM EDT - The Role of the Crowd in Countering Misinformation: A Case Study of the COVID-19 Infodemic

Srijan Kumar

PhD, Georgia Institute of Technology

• 2:35-2:50 PM EDT - @Dear Pandemic: A Social-Media Based COVID-19 Science Communication Campaign

Amanda M. Simanek

PhD, MPH University of Wisconsin-Milwaukee, Joseph J. Zilber School of Public Health

Sandra Albrecht

PhD, MPH, Columbia University, Mailman School of Public Health

• 2:50-3:05 PM EDT - The Anti-vaccination Movement's Use of Black & Brown Bodies to Promote Distrust in the COVID Vaccine

Kolina Koltai

PhD, Center for an Informed Public, University of Washington

• 3:05-3:20 PM EDT - Librarians and Health Professionals Partner to Address Health Information Needs in Time of COVID-19 through Podcast and Other Digital Technologies

Brenda Linares

MLIS, MBA, AHIP, University of Kansas Medical Center

Mariana Ramirez Mantilla

LCSW, JUNTOS center for Advancing Latino Health, University of Kansas Medical Center

• 3:20-3:35 PM EDT - Wiki-demic: The Rise of Wikipedia in the Battle Against COVID-19 Disinformation

Denise Smith

MLIS, McMaster University

  3:45 - 4:45 PM EDT
Auditorium 1 & 2 - Not a Monolith: Asian-American Communities and COVID-19


Gregg Orton

National Director, The National Council of Asian Pacific Americans (NCAPA), Washington, DC

  4:45 - 5:00 PM EDT
Auditorium 1 & 2 - NNLM Representative

Closing Notes

Day 2: Friday, April 9, 2021

  12:00 PM EDT -1:00 PM EDT
Auditorium 1 & 2 - De-bunk to Pre-bunk: A Necessary Paradigm Shift for Addressing Health Misinformation


Jess Kolis, MPH, CHES

Health Communications Specialist, Centers for Disease Control and Prevention, Global Immunization Division, Atlanta, GA

Eligible for Certified Health Education Specialist credit.

  1:10 PM EDT - 2:10 PM EDT
Auditorium 1 - Addressing the Infodemic Online: Panel

Panel Presentation

• Development and Implementation of IMPACT (Illinois Medical Professionals Action Collaborative Team) to Combat the Infodemic and Improve Vaccine Access and Hesitancy Using Social Media and Community Partnerships

Vineet Arora

MD, MAPP, University of Chicago

Serena Dhaon

B.S., University of Chicago

Lisa Mordell

MS, University of Chicago

Eve Bloomgarden

MD, Northwestern University

  1:10 PM EDT - 2:10 PM EDT
Auditorium 2 - Libraries and Information Panel

Panel Presentation

• Would You Share this Video? Fighting Fake Health News with e-Health Literacy.

Alla Keselman

PhD National Library of Medicine

David Kaufman

PhD, FACMI, SUNY Downstate Health Sciences University

Catherine Arnott Smith

PhD, University of Wisconsin, Madison

Gondy Leroy

PhD, University of Arizona

  2:20 PM EDT - 3:35 PM EDT
Auditorium 1 & 2 - Understanding Medically Underserved Communities

Eligible for Certified Health Education Specialist credit.

Paper Presentations

• 2:20-2:35PM EDT - Developing Culturally-relevant Materials to Address Vaccine Hesitancy in Minority Populations

Katherine Leath

MPH, MA, UAMS Center for Health Literacy

• 2:35-2:50PM EDT - Addressing the COVID-19 Information Needs of the Latinx Community

Denise A. Hernandez

PhD, MPH, CHWI, Dallas-Fort Worth Community Health Worker Association

Cristal Retana

Children’s Health

Florencia Velasco-Fortner

The Concilio

• 2:50-3:05PM EDT - Kina ("Together")

Shannon RedBrook

MS, University of Minnesota Medical School Duluth

Anna Wirta Kosobuski

EdD, University of Minnesota Medical School, Duluth Campus

• 3:05-3:20PM EDT - Using Plain Language with the Plain Community: COVID-19 Outreach to the Amish

Haley Fuller

BS, CHES, Penn Medicine Lancaster General Health

Rosemary Search

RN, BSN, Penn Medicine Lancaster General Health

• 3:20-3:35 PM EDT - Addressing Barriers to Care and Medical Mistrust in the LGBTQ Community During COVID-19

Kimberly Levitt

MPH, DHS(c), Bradbury-Sullivan LGBT Community Center

  3:45 PM EDT - 4:45 PM EDT
The Tale of Two Americas: How Two Pandemics Collided and Cost Black and Brown Lives and the Racial and Health Justice Mandate to Save the Future by Every Means Necessary


Chris T. Pernell

MD, MPH, FACPM, Chief Strategic Integration and Health Equity Officer, University Hospital

Eligible for Certified Health Education Specialist credit.

  4:45 PM EDT - 5:00 PM EDT
Auditorium 1 & 2 - NNLM Representative

Closing Notes

Code of Conduct

Click here to view Code of Conduct

Frequently Asked Questions

This is a free virtual event open to health professionals, librarians, researchers, community-based organization staff, and students.Yes, you will need to enter your name and email address to enjoy all SAP Virtual Event features.
No. This event will be accessible using the Zoom platform.
You do not need a password to access the event. Once you sign in you will be able to access which session you want to attend.
Yes. Presentations will be recorded to view for 30 days on the vFairs platform. Following that, recordings will be available on the NNLM’s YouTube page.
Send an email to for any technical assistance.
Yes. Participants will be able to ask questions using Zoom’s chat function.
  • Watch live online presentations from key notes
  • Participate in paper presentations and panel discussions
  • Download educational materials to access later
  • Chat live with NNLM staff to learn how we can collaborate on your outreach projects and support your staff development
Medical Library Association (MLA) CE credit will be available for the entire symposium. Certified Health Education Specialist (CHES) CE credit will be available for the Keynote and Panel Presentations Only. An e-mail will be provided to participants for MLA CE or CHES following the symposium.
This project has been funded in whole or in part with Federal funds from the Department of Health and Human Services, National Library of Medicine, National Institutes of Health, Department of Health and Human Services, under Grant Number UG4LMO12340 with the University of Maryland, Baltimore.
Click on the agenda to see session length for keynote presentations, panel discussions, and paper presentations.
The Keynote and Panel Presentations will be the only sessions recorded for later viewing. Keynotes and Panel Presentations will be available to watch on the vFairs platform for 30 days following the symposium. After that period, recorded presentations will be made available on the NNLM YouTube channel. The Paper Presentations will not be recorded based on the majority of paper presenter requests.